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The official student news site of Coppell High School

Coppell Student Media

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October 26, 2023

DPS cancels driver’s license appointments statewide for two consecutive days

Ongoing system upgrade halts services since Wednesday
The+Texas+Department+of+Public+Safety+%28DPS%29+has+canceled+driver%E2%80%99s+license+appointments+statewide+since+Tuesday.+An+ongoing+system+upgrade+since+Labor+Day+weekend+has+caused+all+license+services+to+stop+working.+Photo+by+Sahasra+Chakilam%0A
Sahasra Chakilam
The Texas Department of Public Safety (DPS) has canceled driver’s license appointments statewide since Tuesday. An ongoing system upgrade since Labor Day weekend has caused all license services to stop working. Photo by Sahasra Chakilam

After a summer of reading through driver’s education lessons, Coppell High School junior Mariya Biju was eagerly waiting for Thursday, the day her freedom would open to new doors.

Biju would be receiving her permit. However, the Texas Department of Public Safety (DPS) sent her an email, one that would ruin her day. 

The Texas DPS has canceled driver’s license appointments throughout the state for two straight days since Wednesday.

Due to an ongoing upgrade which started during Labor Day weekend, all driver’s license services have ceased, closing DPS offices statewide as well as delaying online services

On Wednesday, Texas DPS canceled all appointments that day as well as any appointments on Thursday from 7:30 a.m. to 12 p.m. However on Thursday afternoon, an update was released stating that all appointments have been canceled for the day.

Services that have been stopped include: granting a driver’s record, renewing or replacing a driver’s license, verification of eligibility and obtaining an identification card. 

Customers have been given the opportunity to reschedule their canceled appointments through email or phone. 

“I was excited to get my permit on Thursday,” Biju said. “Finding an appointment was difficult enough, so having to rebook it is annoying. I am hoping that I can find another appointment as soon as possible”

According to NBC 5 Dallas-Fort Worth, there was no security threat identified within the system causing the issues.

A statement released by the Texas DPS on Thursday said, “Department personnel continue working to fix this issue. We apologize for the inconvenience.”

No update has been made by the DPS for what the conditions will be today. 

Follow Sahasra (@sahasrachak24) and @CHSCampusNews on X.

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About the Contributor
Sahasra Chakilam
Sahasra Chakilam, News Editor

Sahasra is a junior and the news editor of The Sidekick with an unwavering passion for reporting and writing. She’s a hardworking student at Coppell High School by day and an active media enthusiast by night. She loves to be outside, walking along scenic trails teeming with a multitude of wildlife. Otherwise, she’s biking through the roads of her neighborhood, enjoying the bountiful winds in Texas with her fellow friends. 

If not outdoors, she pursues her love of all media, ranging from TV shows to movies to music. She enjoys unwinding with her favorite humorous sitcoms like New Girl or Community or some of her favorite iconic movies, like Mamma Mia and La La Land. At other times, she prefers to broaden her horizons by exploring new movies and sharing her thoughts on them through reviews. You can also often find her at many indie and pop concerts, fully immersing herself in the atmosphere. She has a broad and diverse range of music she loves to listen to, ranging from Lana Del Rey to Tyler the Creator, but she is a big Swiftie at heart.

You can contact her at [email protected] or follow her on 'X' (@sahasrachak24).

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